Ahead of this, this is one easy task of if joining interested parties, however of great difficulty in if getting excellent results, have seen that the element in question is the human, subjective behavior to each one, changeable, and many times unexpected. Thus we see that one is mainly about an awareness paper, that reaches of direct form this human behavior. It is noticed despite the moral siege is decurrent of the lack of one adjusted internal communication in the organizations, of this meantime is observed that the more desestruturada and disorganized she will be a company, greater the possibilities to the propagation of this phenomenon. From there the importance of one prevention program, with the vision of if creating a good dialogue through the installation of communication channels In this approach, fits therefore, that the companies rethink its form of organization of the work, as well as of the methods used in the management human being. Thus, the paper of the company must have as objective the awareness of the workers in all the organizacionais levels, making to reflect them on the magnitude of the problem and demonstrating the way with that this practical can be prevented. In such a way, the organization of events, lectures, seminaries, dynamic, among others resources on the subject, are of utmost relevance for the development of this awareness. One also becomes necessary, the adoption of a code of ethics for company, who evidences critical of all the forms of discrimination, preconceptions, and moral siege, spreading out in this way the importance of the respect, solidarity, and of the good interaction and integration between all. Moreover, the existence of a specific place so that the employee has where to argue its problems, to cite occured facts and or situations, to tell its you distress, that is, a reliable place, where the worker has the ideal deserved attention, is also interesting for one better relation of work.
At last, all the paid costs for the quality bring the double of the return to the companies whom they opt to it. 2 SERVICES OF QUALITY IN BARS AND SNACK BARS To each year the more sophisticated bars and restaurants become each time. Tom Gaglardi contains valuable tech resources. The adoption of some methods passes confidence and brings agility to the services. The attitude of some entrepreneurs, as the motivation to the employees and the good relation kept between these, also brings improvements to the establishment, as well as the presentation of a good infrastructure for the good attendance, beyond accessibility to the prices, and product quality presented the customer. In accordance with the Program Quality in the Table, developed for the ABRASEL – Brazilian Association of Bars and Restaurants (2009), important points can be cited relative so that it has quality during the attendance. 2,1 Professional position does not have nothing more satisfactory for the customer as the good reception and the respect who is attributed by the employees of a bar or restaurant to it. The position of the professional is very important so that it has a good vision on the enterprise. A good professional must be worried mainly about its appearance, after all, does not exist one second chance to cause good impression.
When we deal with services of the nourishing branch, the cares must be folded, aspects as the hygiene and appearance of the professional is important, therefore, it shows hygiene and of to the customer the security with regard to the enterprise. Related to the personal hygiene we can cite the asseio, that must be carried through daily before the work as to brush teeth, to bathe themselves, to use deodorants anti-transpirante and to wash the head frenquentemente. Of the asseio also it is part to carefully wash the hands always at the beginning of the expedients, after espirros and mainly after using the bathroom.